All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email AND all of your items are available by the Publisher.
Please note that Pre-Ordered items are purchased approximately 4-8 weeks before they are available, and there are sometimes delays by the Publisher.
You will receive another notification when your order has shipped.
We do not currently offer international shipping.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you have any questions regarding your order, please use the Contact page to send an electronic message.
In the event that your order arrives damaged in any way, please email us as soon as possible via the Contact page with your order number. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us by using the Contact page.